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Refund Policy
Last updated 2026-09-26 · About 3 min read
The free trial needs no card and ending it never triggers a charge. This page covers what happens after you pay for a plan.
1. Merchant of record and applicable terms
Payments are processed by Paddle.com Market Limited (Paddle), the merchant of record. Paddle's buyer terms apply alongside this policy. This policy never sets conditions less favorable than Paddle's.
2. When we refund
Charges caused by our error, such as double billing: full refund.
Within 14 days of your first payment, if you have used the Service little in that time (five or fewer AI drafts): full refund on request.
If the Service is discontinued: pro-rata refund of the unused portion of any prepaid term.
3. When we do not refund
Otherwise, payments after renewal are generally not refunded. Canceling stops future charges, and you keep access until the end of the current period.
Deleting your account cancels the subscription at that moment, with no refund for the remaining term.
4. Your legal rights
Nothing in this policy limits the consumer rights you have under the laws of your country or state, including the consumer guarantees under the Australian Consumer Law.
5. Contact
Send refund requests to support@example.com. Including the order number from your Paddle receipt speeds things up.